FAQs

FAQs

You can shop without creating an account. However, if you register with us, you’ll enjoy the following benefits:

  • Track your orders and review past purchases
  • Request an exchange or return directly from your account
  • Add pieces you love or missed out on to your Wish List
  • Save your address and card details so you can shop even quicker in future

If you‘ve forgotten your password, request a link to reset it or follow the ‘Forgotten password’ instructions on the ‘Sign In’ page.

Simply choose your style on the product page then click the “Add To Cart” button and follow the simple steps to complete your order. We’ll prepare your order and let you know when it’s on its way!

Production Time: 3 – 7 business days. Each of our products is made-to-order only for you so the production time will be a little bit longer than usual. Please be patient!
Shipping Time:

Standard Shipping (to United States): The shipping cost is $6.99.

It takes 9 – 18 business days to successfully delivered. So, The estimated time from when you order the product to when you receive it is 15 – 35 days.

Tracking numbers can take 1-2 days to appear in the shipping carrier’s system. Occasionally, the shipping carrier can lose an order. If the tracking number is still not working within a few days, please contact the shipping carrier.

 

Just after your order has been successfully placed.

 

We strictly adhere to the highest industry standards to protect your personal information when you checkout and purchase from our store.

Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the Internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.